FAQ
Q. Do all the dealers charge the same price?
No, there is no retail price restriction – ring around for the best price.
Q. Your dealer is not in my area – can I buy more locally?
As well as our own dealers, Britpart have an extensive dealer network around the world – you can contact them on +44 (0)01588 674200 to find someone close to you. However where possible we suggest you should use someone who regularly sells and fits our cages – that way you will get the right cage and can get some experienced after-sales support. Nene Overland +44(0)1733 380687, Foley 4x4 +44(0)1279 793500, Devon 4x4 +44(0)1769 550900, Frogs Island 4x4 +44(0)1235 832100 and in Europe Beuckelaere Import +32(0)51589918 are all well experienced in our products.
Q. If I want technical advice, who should I phone?
Ring the dealer that sold you the cage first. If you can’t get the answer you want then contact Safety Devices.
Q. I am having difficulties contacting your dealer – can you help?
Yes give us a call and let us know.
Q. You do not have a dealer in my country – who do I contact?
Contact Britpart on +44(0)1588 674200who will be able to tell you a dealer in your area, alternatively both Nene Overland and Beuckelaere Import are experienced in exporting.
Q. How much padding should I allow for in my 4x4?
If you want to be safe, you should cover all internal parts although normally it should be adequate to cover parts at and above shoulder level.
Q. I am worried that the rainwater gutter could distort under heavy loads.
Good point – be careful – the first sign will be that you will have difficulty shutting doors. In this instance remove the load and order extra roof bars to spread the weight. If you are overloading our rack you are almost certainly overloading the vehicle - be careful!
